QV Work Documentation, Senior

Requisition ID # 170292 

Job Category: Compliance / Risk / Quality Assurance 

Job Level: Individual Contributor

Business Unit: Electric Operations

Work Type: Hybrid

Job Location: Dublin

Department Overview

Electric Operations ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Major Infrastructure Delivery is largely a field-based organization made up of over 11,000 coworkers and contractors that ensure the safe and reliable delivery of electricity to approximately 16 million people throughout a 70,000 square-mile service area in northern and central California. The organization is accountable for the company's program to underground 10,000 miles of electric distribution lines to reduce wildfire risk, the System Inspection Program to identify potential risks to the safety and reliability of the system, and Vegetation Management to ensure the safe and reliable delivery of electricity. The Quality Management team supports the Major Infrastructure Delivery organization to meet or exceed established operational targets, including compliance requirements, KPIs, budget, and risk reduction strategies that support the company’s Purpose, Virtutes and Stands.

Position Summary

The Quality Verification Work Documentation’s core function is to support/monitor the compliance and/or risk management framework & tools that enable the organization and employees to conduct business in compliance with applicable standards, laws & regulations, and/or to identify, manage, and mitigate operational risk.

May be assigned to support a specific department or area of the business. Scope may be limited to one regulatory agency or may include multiple agencies, laws, and regulations applicable to a specific department or area of the business. Supports revisions to the compliance and/or risk programs and tools as needed based on changes to applicable laws, regulations, and standards. For risk management, develops and maintains a risk register, coordinating with various risk owners to track operational & enterprise risks and the effectiveness of risk mitigation activities. Partners with Subject Matter Experts (SME), Requirement/Risk Owners, and business SMEs to develop controls, and metrics to hold the assigned owners accountable for compliance and/or risk management performance. Supports change management, training, and communication of compliance standards, processes & results and/or risk management standards and risk analyses & assessments. The Quality Verification Work Documentation specialist may also act as a liaison with regulatory agencies and respond to data/reporting inquiries. 

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory (Bay area, Central Coast or Central Valley).

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

Bay Minimum: $105,000

Bay Maximum: $169,000

&/OR

CA Minimum: $100,000
CA Maximum: $161,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

Job Responsibilities

• Helps the team in developing controls and mitigation plans and ensures they are implemented and effective.
• Performs and oversees compliance and control testing, audits, or other validation processes and analyzes risk or compliance metrics.
• May respond to regulatory data requests, investigations, audits, and other inquiries.
• Identifies new/changing requirements or standards and ensures programs and tools are updated accordingly.
• Verifies reports, audits documentation, and validates content in database / risk register.
• Participates in or may lead root cause analysis exercises. 

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• Job-related experience, 5 years
• Primarily office environment with extensive use of computers and numerous phone calls, conference calls, and in-person meetings. 
• Travel requirements vary depending on assigned area of business. 

Desired:

• 2 years’ experience managing compliance/risk programs or controls
• Demonstrates advanced knowledge of regulatory policy and compliance concepts, and/or risk management.
• Advanced knowledge of assigned area of business including processes and procedures
• Understanding of and ability to apply internal control concepts and/or risk analysis & assessment
• Strong analytical, problem solving, and project management skills
• Strong written and verbal communication skills and ability to communicate complex data effectively to a variety of audiences including directors
• Ability to influence others in order to achieve understanding, acceptance, and commitment to act
• Highly flexible, self-directed, and able to adapt well to a rapidly changing environment
• Advanced skills in MS Office including Excel and PowerPoint