DiRT Reduction Investigator, Senior (Hybrid)

Requisition ID # 160660 

Job Category: Compliance / Risk / Quality Assurance 

Job Level: Individual Contributor

Business Unit: Gas Operations

Work Type: Onsite

Job Location: Cupertino

Position Summary

The Dig-in Reduction Team (DiRT) Investigator is responsible for investigating all excavation related damages to PG&E’s subsurface installations. The DiRT members participate in the identification of emerging industry trends to enhance PG&E’s Damage Prevention Programs and ensure post-incident investigation and evaluation of damages to company infrastructure resulting from excavation . Additionally, Investigators conduct proactive outreach to all excavators, including Licensed Contractors (2nd Party and 3rd Party Excavators), Public Works Departments, Agricultural Professionals, Handymen, and Homeowners, etc.

This position is hybrid, working from your remote office, and your assigned location based on business need. Headquarter location is flexible within PG&E service territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum:$105,000

Bay Area Maximum:$169,000

OR:

 California Minimum:$100,000

California Maximum:$161,000

Job Responsibilities

• Respond to and investigate reported excavation damages to PG&E’s subsurface infrastructure and complete related documentation and investigation reports. Submit preliminary summaries of all damage incidents (Dig-in Matrix).
• Conduct follow-up/closing-meetings with damaging parties as needed to discuss incidents and lessons learned; post-incident follow-up with primary contractors and excavators to prevent incident recurrence.
• Conduct tailboards of Dig-in Incidents with Locate & Mark teams, PG&E crews and 2Nd party contractors.
• Respond to and partner with internal stakeholders, including Damage Recovery, NECU, Regulatory Compliance, Law, etc. for research, analysis, and/or data requests.
• Respond to and investigate reports of unsafe excavations made through the 811 Ambassador Damage Prevention hotline.
• Conduct proactive outreach to excavators for educational, communication and relationship building purposes.
• Facilitate and moderate Locate & Mark or excavator requested meet and confer discussions.
• Schedule, organize and facilitate 811 Safe Excavation Workshops (contractors, homeowners association, and other parties who conduct excavations).
• Network and build relationships with external public safety partners (City Inspectors, Fire Departments, Law Enforcement, etc.)
• Attend meetings and process improvement sessions with key internal and external stakeholders.

Qualifications

Minimum:

• Bachelor’s degree or equivalent experience
• Experience with MS-Microsoft Office applications-Access, Excel, OneNote, Outlook, PowerPoint, Publisher, SharePoint, Word
• Utility industry experience, 5 years
• Ability to travel up to 50 percent of working time

Desired:

• Experience in program management, investigations, or related

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